【日本マイクロソフト株式会社】CSA Manager - Azure Infra
仕事内容
Responsibilities
We are looking for a talented individual to lead a team of deeply technical Apps & Infra/Data and AI Cloud Solution Architects (CSA) to drive growth of Azure Services for a set of Enterprise accounts across different industries. Key responsibilities include: This CSA Manager role will directly manage a team of full-time employee Apps & Infra/Data and AI CSA that will cover Enterprise customers in their respective territory. This is an exciting role that will help fuel Azure Customer success through customer retention and growth.
This particular role will be focused on building an Azure Application Developer Architect team for the US Enterprise Commercial South Region business, supporting Application Modernization efforts in Azure for our largest customers in a geography spanning Texas to Kansas to North Carolina to Florida. This team will be composed of both Microsoft-invested Azure AppDev and Azure Infrastructure Cloud Solution Architects as well as customer-invested Azure Customer Engineers.
The ideal candidate will have experience leading high performing teams of Senior Software Developers helping large enterprises plan, onboard and build enterprise-scale applications in Azure using current Application Modernization techniques and carries relevant Azure Application Development certifications. The ideal candidate is not only a people leader but individually an expert in their own right in Azure DevOps, Github and Power Platform and has direct experience developing applications using modern full stack development techniques.
Key responsibilities include:
Hire, on-board, develop, coach, mentor and evaluate CSA. Set a clear bar for excellence. Build a high performing team that will be diverse and inclusive
Must possess exceptional cross-team collaboration and communication. Partner with all required Microsoft stakeholders in the subsidiary to drive CSA role clarity, account coverage, project assignment and effective cross-team collaboration
Coach and enable your team to accelerate Azure projects to production, including guidance on architectural design, technical recommendations, blocker escalations and technical resource orchestration
Ensure your team delivers high quality production deployments that are resilient and successful
Drive operational excellence, including timely consumption opportunity management and high-quality reporting and insights
応募資格(必須経験など)
Qualifications
Experiences Required - Education, Key Experiences, Knowledge and Skills:
Professional
Experience. 10+ years of experience in technical sales, engineering or consultative delivery required
10+ years of experience in people management required
7+ years of experience driving change management or technical adoption required
Ability to generate trust, build alliances, and orchestrate interdisciplinary teams to the benefit of customers required
Thought leader with executive presence, including the ability to hold CxO and BDM level discussions, exceptional interpersonal, verbal, written and presentation skills required
Technical
Proven ability to map the customer’s needs to technical solutions required
Strong technical understanding of Applications & Infrastructure/Data and AI Enterprise cloud workloads required
Ability to stay up to date on new/improved Azure scenarios and workloads required
Empathy, curiosity, and desire to constantly improve, acquire new skills and drive for results required
Demonstrated Technical leadership through prior technical coaching/leadership roles required
Ability to act on Customer Escalation n needs, Unblock the customer through orchestration of right resources at the right time - required
Education
Bachelor's degree in Computer Science, Information Technology, Engineering or related field preferred
Apps n Infra CSA Manager: Certification in the following technologies preferred: Cloud, mobile, web application development, cloud-native application architecture (i.e. containers, microservices, API management), modern software development techniques like DevOps and CI/CD tool chains (i.e. Jenkins, Spinnaker, Azure developer services, GitHub) and container orchestration systems (i.e. Docker, Kubernetes, Cloud Foundry, Azure Kubernetes Service, GitHub).
Data and AI Managers: Certification in one or more of the following technologies preferred: Cloud, mobile, Database, Big Data, BI, Data Science, Machine Learning, Artificial Intelligence
Experiences
Prior work experience in other software and/or services companies such as Amazon, VMware, Google, IBM, Oracle desired