【日本マイクロソフト株式会社】Digital Solution Area Specialists
仕事内容
Responsibilities
Learns how Microsoft's 3-cloud-platform can enable digital transformation areas. Supports team members on digital transformation opportunities in an assigned area by applying established process and activities.
Drives consumption and supports team members on identifying and progressing on opportunities to drive consumption with existing customers.
Understands customer business needs through initial conversation. Collaborates with internal teams, partners, and services to recommend solutions or products in an assigned area with direction/guidance. Listens to customers to understand business outcomes.
Establishes relationships with internal stakeholders and partners, seeking out and considering their opinions. Learns about the orchestration model within a solution area.
Learns about direct competitors for the assigned products, solutions, and/or services. Collaborates with the 'compete' global black belts (GBB) to execute on strategies that position Microsoft favorably against competitors.
Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and execute plans to maintain and continue to build on it, and to identify and understand the drivers of dissatisfaction, determine the root cause of problems, and establish recovery action plan to improve clients' overall experience. Shares feedback with account teams.
応募資格(必須経験など)
Qualifications
Required qualification:
Bachelor's Degree (or currently pursuing a degree) in Information Technology, or related field (or currently pursuing) AND 1+ year(s) technology-related sales or account management experience.
Fluency in Japanese
Preffered qualification:
2+ years technology-related sales or account management experience
OR Bachelor's Degree in Information Technology, or related field AND 1+ year(s) technology-related sales or account management experience.