【バンク・オブ・アメリカ】Vice President, GCIB KYC Onboarding Specialist
仕事内容
[The Role]
The GCIB KYC Onboarding Specialist (KOS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for KYC Onboarding in a timely manner in order to meet new business deadlines.
[Role Responsibilities]
Work with Bankers, Ops and relevant parties to determine requirements for a given client’s onboarding
Outreach to clients requesting and collecting KYC documentation
Serve as the key point of contact for Clients as well as Bankers, Operations, Risk and other internal functions
Assist in tracking all KYC Onboarding related populations in partnership with coverage team
For urgent Onboards help to swiftly remove road blocks and guide cases until their completion to ensure we meet signing deadlines
Ensure respective KYC client portfolios are covered across business and regions and adhere to internal governance routines within the FLU and those governed by support partners
Monitor and understand the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts
Gather client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes
Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption, process enhancements and remediation of control weaknesses / gaps
Raise process issues and improvements that collectively help our clients
Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, cross regional teams and other groups as needed
Ensure timely collection of client required documentation, including follow up where needed
Ensure voice of the client is heard while adhering to policies, laws, rules and regulations
Ensure performance metrics are met and any exceptions are resolved within required timeframes
Master customer due diligence (CDD) requirements and guide clients as needed to comply
Support the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply
Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities
Embrace a collaborative and output oriented culture
応募資格(必須経験など)
[Required Skills]
Bachelor's degree or equivalent experience
4+ years experience in a client facing role within the financial services or a related industry
Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)
Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions
Must demonstrate a strong client focus
Excellent interpersonal skills for motivation, collaboration and encouragement
Professional Demeanor: Demonstrating patience, composure, and positive attitude.
Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.
Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.
Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.
Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail
Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word
Additional languages desirable: German, French, Italian, Spanish, Mandarin, Korean, Japanese