【Apple】Technical Program Manager (TPM), Apple Pay - Japan
仕事内容
The role and responsibilities of the Technical Program Manager includes the following:
- Help formulate and coordinate the requirements and onboarding plans including identifying scope, solution definition for physical terminals or in app payment architecture, testing plans and post launch operational processes
- Support existing partners with issue identification and resolution
- Understand Apple and industry standards and technology to identify and drive Wallet adoption through solving customer problems
- Handle communication or progress/status within core team and external partner engagement teams; raise issues as needed
- Work closely with Product/Engineering, payment networks, processors, integrators to resolve issues that arise during solution definition or implementation
- Participate in external meetings to understand and evaluate partner capabilities and risks. Ensure risks are identified and mitigated
- Prioritize multiple partner interactions from initiation to completion while providing consistent updates and communication to senior management will guide success in this role
応募資格(必須経験など)
Minimum Qualifications
Subject-Matter-Expertise of payment processing and or e-commerce
Project or Product management experience or Delivery experience with internal and external partners
Outstanding written and verbal communications skills, in both Japanese and English
5+ Working experience in payment industry
Bachelors or Masters Degree in Engineering, Computer Science or equivalent
Preferred Qualifications
Pay attention to the details which matter for customer experience and quality assurance
Results oriented, highly motivated and able to work under minimal direction in a cross- functional environment at detailed levels, self-oriented
Ability to drive technical conversations with Engineering teams and assess time/ effort impacts of product changes