【ブラックロック】Client Service Manager, Associate, Japan
仕事内容
Your Responsibilities:
Understand client objectives and goals paired with strong emotional ownership to deliver on solutions utilizing Aladdin capabilities
Engage the Client’s key leaders to understand, redesign, and deploy strategic business workflows across the full spectrum of the investment cycle, including pre-trade decisioning, order management, trading, investment operations, risk management/compliance/oversight, closed-book accounting, or performance measurement & attribution
Collaborate closely with the Client's senior management team (e.g. Chief Investment Officer, Chief Risk Officer, Head Portfolio Managers, Head of Investment Operations, Chief Technology Officer) and provide strong leadership throughout the Aladdin implementation
Work directly with the Client to create and administer the implementation project plan, as well as the coordination of resources across multiple functional areas
Lead and document investment and operational workflow design sessions for various asset classes, including equities, fixed income, alternatives, derivatives, and related workflows
Gain an in-depth knowledge of Aladdin functionality and workflows, as well as industry expertise (e.g., pensions, insurers, asset managers) to ensure clients take full advantage of the suite of Aladdin products and workflows
Lead, coordinate, and assist in client-specific Aladdin configuration, testing and user training
Work closely with the Client and Aladdin Product Managers to support client development needs
Work closely with the Client and key internal functional teams to ensure the full range of capabilities are considered during an Aladdin implementation to ensure standard methodologies are achieved
Participate in Aladdin business development activities, assisting in platform demonstrations, implementation pre-planning, or client due diligence, as a product/workflow subject matter authority
Actively manage client communications regarding Aladdin product changes and configurations, as related to Aladdin onboarding
Aid in developing improved practices to make the Implementation model more efficient with each new implementation
Develop strong relationships within BlackRock Solutions and BlackRock to ensure the best client experience
応募資格(必須経験など)
Your Qualifications:
Deep understanding of investment operations, investment accounting, front office, or investment risk as a provider or practitioner, with 4-10 years of relevant industry experience
Experience implementing scalable and repeatable business processes
Excellent interpersonal skills with proven ability to build relationships with internal and client senior management
Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
Well organized with the ability to manage several priorities with a hands-on approach
Strong familiarity with capital markets instruments (equities, fixed income, private markets, derivatives), either analytically or via strong knowledge of investment life cycle
Excellent creative, analytical and computer skills with an entrepreneurial approach to large, complex projects, and ability to execute autonomously
Enjoys a fast paced, high-intensity and complex environment, troubleshooting time critical issues and working with people
Excellent analytical and problem-solving skills
Proficient in English with good communication capabilities. Japanese language will be a bonus
Strong attention to detail; willing to take proactive action, and desire to roll up sleeves
Expected to travel periodically, including international opportunities
Nice If You Have:
Track record of leading successful implementations of investment technology solutions (order/trading systems, risk platforms, operations tools)
Working experience in investment risk management, fixed-income, equity and derivative markets and solid understanding of the investment lifecycle.
Programming background or experience with query languages desired
Served as a provider or market practitioner in the areas of portfolio management, trading, investment operations, investment accounting, risk management, or data warehousing
Deep investment subject matter and investment workflow expertise
Experience with order management systems, electronic trading platforms, or derivative platforms
Understanding of investment risk (e.g., sustainability analytics, market risk analytics)
Familiarity with buy-side institutional investment management process
Experience with platform integrations (e.g., interfaces, APIs)
Line management experience
Project management experience (e.g., PMP)
MBA, CFA, or FRM preferred
SQL, Python, VBA experience a plus