【HSBC】Head of BCIM Japan
仕事内容
Principal Accountabilities:
Ensure BCM, MIM and BCM Lifecycle controls operate in line with established procedures and standards and in accordance with local law and regulations
In partnership with the regional BCIM team, ensure local Business and Functions have a clear understanding of the appropriateness of the BCM Lifecycle controls and their effectiveness
Execute required control monitoring, ensuring this is in line with standards agreed with the regional BCIM team
Manage identified issues, ensuring that required mitigating activity is prioritised and actioned
Identify and escalate changes in the local risk environment then agree appropriate actions with assistance from the regional BCIM team, market stakeholders and 2nd line risk stewards.
Ensure local control reporting is produced in line with regional BCIM team, Chief Control Officer, regulatory and other stakeholder requirements
Contribute to the completion of Risk and Control Assessments with assistance from the regional BCIM team, Chief Control Officer and market risk stewards if required
Provide expert assistance and support to local Businesses, Functions and branches as they fulfil their analysis, planning and exercise obligations
Provide local support on both the use and the content quality required for the Business Continuity Planning Tool (BCMNow) and Emergency Notification System (Everbridge)
Review metrics and evaluate completeness of Business and Function obligations. Agree remediation activities if not in line with agreed expectations
Manage the planning and execution of an effective, fit-for-purpose annual business continuity programme
Oversee any local recovery site provision ensuring both availability and implementation effectiveness
the Real Estate strategic planning process
Support the effective function of the Business Resilience Steering Group (quarterly Resilience Management and Governance forum) by providing BCIM content, leadership, stakeholder engagement and management
d exercises
Perform threat monitoring and provide timely escalation and updates to MIG Chair, regional BCIM team and stakeholders
Assist the MIG Chair on local MIG invocation. Facilitate the MIG invocation process and assist the Chair in the management of the meetings
Execute Emergency Notifications to impacted stakeholder group as directed by MIG, COO and Regional BCIM team
Follow Group standards relating to incident logging, management of the Emergency Notification Process including Systems (ENS) and the performance of post incident reviews
Support the Important Business Service Owners (BSOs) by providing subject matter expertise and training on Business Continuity aspects within the Operational Resilience Program and ongoing support throughout the annual lifecycles
Own the overall responsibility of BCIM led deliverables with the OpRES program and work jointly with the Centre of Excellence team in critical decision making
Support the preparation, assessment and facilitation of tests along with 1 & 2 LoD SMEs to validate the severity & plausibility of the Scenarios
Undertake analysis of the IBS mapping including interdependencies across people/processes/technology
Provide SME guidance for the documentation of the IBS level BIAs / BCPs and Incident Management escalation structures through workshops
Conduct deep dive reviews of Department level BIA / BCP contents with a view of aligning their impacts and responses to IBS Recovery Time Objectives and Impact Tolerances
Attend test planning & project working groups and other meetings as required
Consistently evaluate the project to identify areas for improvement and take action where necessary
Escalate actual and potential issues to stakeholders in a timely manner
Ensure compliance with applicable, local regulation and HSBC guidelines, making sure to employ the higher standard of controls. Maintain awareness of applicable regulations on BCIM and Operational Resilience
Ensure compliance with applicable, local regulation and HSBC guidelines, making sure to employ the higher standard of controls
Engagement and participation with regional BCIM team
Engagement and participation with market CS, CAO and COO team
Lead by example, demonstrating integrity, accountability and drawing together disparate units into an effective team
Build and motivate a capable, engaged and challenged local team
Foster collaboration and exchange with other HSBC entities in market
Support multiple functions in Corporate Services where necessary (Being able to operate as a secondary contact / backup for Protective Security and Managing Third Party Risk as Third Party Engagement Manager). Therefore, the individual must take relevant trainings for those backup responsibilities
応募資格(必須経験など)
Qualifications
Experience in risk or control management
Subject matter expert and proven track record in managing a Business Continuity Programme
Significant experience in managing Incidents, training senior executives and facilitating crisis exercises
Deep understanding of globally leading and local regulatory requirements related to Business Continuity and Incident Management
Professional certification in Business Continuity a significant advantage
Ability to translate global, regional and local priorities to direct local activities
Ability to make decisions including when under pressure and to tight deadlines
Experience of working in highly regulated and complex international organisation
Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels
Ability to balance multiple competing demands to find the best solutions
Innovative thinking
High ethical standards
Fluency in Japanese and English a pre-requisite