【Google】Customer Engineer, Chrome OS
仕事内容
Responsibilities
Identify customers business and technical requirements. Collect, synthesize, and analyze customer feedback to the product teams guiding future product direction.
Deliver and devise solution proposals supporting value statements against those needs and bring Google’s innovation into their infrastructures. Confidently present to persuade a technology leadership audience.
Work with the Sales team to guide and accelerate the transition of leading companies, partners, and government agencies to Chrome Enterprise, which encompasses Chrome Browser, Chrome OS, and management capabilities.
Identify key customer technical objections and develop the strategy to resolve technical impediments. Make recommendations on use cases, integration strategies, security, and device management policies required to successfully implement a complete solution.
Lead technical aspects of solution evaluations including product and solution briefings, proof-of-concept facilitation, the coordination of supporting technical resources within Google and our channel.
応募資格(必須経験など)
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
8 years of experience working in a pre-sales engineer or similar partner facing role, including working as a member of a professional services or systems engineering team.
Preferred qualifications:
Experience with managed endpoint devices (e.g., PC or mobile) and the growing ecosystem of browser-based applications and collaboration tools.
Experience with Enterprise Mobility Management (EMM)/Mobile Device Management (MDM) solutions (e.g., Intune, AirWatch, MobileIron, Jamf, Chrome Enterprise).
Experience on solution implementation and use of Public Cloud (e.g., Google Cloud Platform, etc.).
Experience architecting and supporting software deployment for enterprises, primarily within Device Management solutions and end user computing.
Experience in localization issues handling such as Japanese IME, Japanese keyboard mapping, and familiarity with Android and Chrome.
Ability to speak and write in English and Japanese fluently.