【モルガン・スタンレーMUFG証券】Market Data Production Support Engineer
仕事内容
Responsibilities include:
- Working alongside the existing team members on a shift basis.
- Monitoring and incident management on a daily basis.
- Daily Ready For Business cover and check outs
- End Of Day cover and check outs
- Manage the Marketdata support hotline
- Fault finding based on problem tickets and direct escalation from users and other IT groups.
- Working with feed integration teams within marketdata to facilitate checkouts of changes made by these groups.
- Weekend Check outs and weekend ready for business checks.
- Provide on call coverage as required
- Maintain monitoring processes to be used globally
- Liaise with Vendors and Exchanges in relation to data and feed issues.
- Manage or participate in the implementation and rollout of new services and products.
- Support global Market Data teams as part of a follow the sun support model
- Provide validation service for the implementation and rollout of new services
- Document, implement and adhere to operational and technical standards, best practices, processes, and procedures (problem/change/release/request management/service/time reporting)
- Log Tickets / Jiras and incidents to track work flow.
応募資格(必須経験など)
QUALIFICATIONS
- Good understanding of Unix/Linux operating platforms and commands
- Unix shell scripting skills. Perl / Python programming is also very useful.
- Knowledge of Unix surveillance and troubleshooting tools and file search facilities (grep, awk).
- Familiarity with Unix system administration and security
- Experience with Network and real-time messaging technologies
- Multicast, TCP/IP, UDP, SNMP plus client-developed data distribution platforms
- Good network diagnostic skills
Nice to have Skills :
- Exposure to incident management in an IT environment
- Understanding of market data categories, e.g., Equities, options, futures, mutual funds, fixed income, etc.
- Understanding of market data concepts, e.g., Quotes, level 1 quote and level 2 quote differences, basic structure of an order book, different types of markets, etc.
- Experience with market data content from various vendor providers, e.g., Reuters, Bloomberg, etc.