【JPモルガン証券】Commercial Banking - International Client Onboarding - Analyst
仕事内容
JOB DESCRIPTION
Job Responsibilities
Single point of contact that provides overall ownership of the client experience and satisfaction during the international onboarding process
Manage multi entity/jurisdiction standard product implementation and account opening requests in Asia Pacific, including supporting senior IOS on cross-region implementation deals.
Manage onboarding activities via phone, telepresence, email and in person with internal business partners
Collaboration with the client and coverage team to develop and execute an implementation plan, establishing clear expectations and providing transparency of timelines using project management principles and practices
Manage and coordinate client and internal partner communication and status updates
Own and handle identification, transparency, escalation, and resolution of risks and issues to closure
Provide subject matter expertise for international regulatory requirements, products, documentation and services
Responsible for informational ad-hoc inquiries relating to onboarding and product implementation
Support global and regional onboarding initiatives to enhance client experience, operational and local regulatory requirements.
応募資格(必須経験など)
Required Qualifications, Skills and Capabilities:
At least 10 Years or more relevant business experience, including client facing &/or business support roles with Bachelor's degree
Proficient in the various Microsoft applications (Excel, PowerPoint, Word)
Ability to soundly execute quantitative and qualitative analysis, draw salient conclusions and present information in a concise and effective manner
Good organizational skills both personally and across working team to meet deadlines in a fast-paced environment (time management and attention to detail)
Good interactive personal and communication skills and ability to execute for positive results with strong English written and verbal communication ability, especially via phone and e-mail channels as well as Japanese
Demonstrate client focus and the ability to partner with various internal groups and client coverage and proven ability to successfully manage conflict
Adaptable to a changing, dynamic work environment
Demonstrated ability to execute the deliverables and apply project management methodology where applicable
Preferred Qualifications, Skills and Capabilities
Foreign language skills (written and spoken) Asian will an added advantage
Experience with international KYC & regulatory requirements
Industry certifications (CAMs, CTP, PMP)
Global Cash Management experience
Direct client facing experience and good presentation skills
Independent, self-motivated with an ability to adapt and be flexible in a team environment