【ブルームバーグ】Enterprise Services - Buy-side Order Management System Client Support (AIM Tradedesk) - Tokyo
仕事内容
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community.
Fund managers, compliance officers and middle office managers face the challenge of doing their job in the most efficient way possible. They need solutions that help them trade securities, attain best execution, and manage their risk, compliance and straight-through processing. Bloomberg’s buy-side order, execution, and position management system is designed to meet and exceed these needs.
What’s the role?
As part of our Asset and Investment Manager (AIM) Tradedesk support team, you will work in a client facing role, liaising with buy-side professionals to deliver a knowledgeable and proactive service on our buy-side order management solutions. Our AIM product suite delivers global order, execution and position management tools for front-office professionals as well as middle and back office operations.
We are looking for individuals with strong customer service skills to enable our AIM clients to operate effectively. Our clients rely on your domain expertise to guide them, so that they can use the power of our Order Management System (OMS) to make better business decisions. To be successful, you will be a curious and inquisitive troubleshooter that is eager to share tips and insights about business-critical features and exciting new functionality. Whether you’re on a chat, getting on a call, or on-site with your client, you can quickly size up a situation and provide a solution.
We’ll trust you to:
Use the product knowledge we provide via extensive training, and acquired client intel, to build and maintain credible relationships with your clients, deliver client training and actively communicate with external stakeholders
Keep up to date with market trends, understanding the impact on our clients’ workflows and businesses
Develop your knowledge of our products and customers' workflows, sharing and building this knowledge across your team
Actively generate leads and contribute to sales campaigns, prioritising product enhancement requests for our Product and Engineering teams, and providing valuable customer intelligence that drives product improvements and sales performance
応募資格(必須経験など)
You'll need to have:
Minimum 18 months of client facing experience in Financial Services and/or a Financial Technology company
Strong multi-tasking skills, being a self-starter and a proactive collaborator
Attention to detail with strong analytical skills
Strong presentation and communication skills in Japanese and English
We’d love to see:
Experience working with pre-trade, at-trade, or post-trade buy-side workflows
Experience supporting an OMS or other electronic trading systems